Juno ResolveGrid

AI-Driven Grid Operations & Customer Intelligence

Juno ResolveGrid transforms SAP Utilities into an AI-powered hub for grid operations and customer intelligence. By combining forecasting, predictive maintenance, and customer analytics in a single solution, the platform delivers deep SAP BTP integration, compliance, and scalable operations.

Juno ResolveGrid provides:

  • Multi-model ensemble forecasting using Prophet, ARIMA, Neural Networks, and Random Forest for superior prediction accuracy.
  • Digital twin visualization for real-time asset and grid monitoring.
  • Predictive maintenance to minimize downtime.
  • Customer intelligence to enhance engagement and proactive support.

By combining these capabilities, utilities can improve operational reliability, reduce outages, and optimize customer interactions.

Platform Evolution: Agentic AI

The platform evolves from predictive analytics to agentic AI, delivering self-learning, orchestration, and autonomous decision-making. Utilities achieve 25–40% efficiency gains across grid, asset, and customer domains.

Agentic AI Principles

  • Sense: Continuously ingest real-time data from SAP IS-U, IoT sensors, SCADA, and weather APIs.
  • Reason: Analyze multi-modal data using ensemble models and reinforcement learning.
  • Learn: Improve performance via feedback loops and retraining with SAP BTP AI Core.
  • Act: Execute optimized decisions directly within SAP operations, including automated work orders and customer interactions.

Agentic AI Business Impact

  • 25% fewer outages
  • 30% more efficient maintenance
  • 15% higher customer retention
  • 20% cost savings

Juno ResolveGrid Snapshot

Operational Roadmap

Year 1:

Launch core forecasting & maintenance modules, SAP Endorsed App certification, deploy with three pilot utilities

Year 2:

Expand to 15 utilities, introduce AR Twin visualization, Explainable AI (XAI), and SI partnerships

Year 3:

Scale to 35 utilities, integrate reinforcement learning grid optimization, EV charging modules, and expand internationally

Utilities ready to transform their operations can request a demo or pilot to see Juno Resolve Grid in action. Our team will guide you through implementation and show how the platform reduces outages, improves maintenance efficiency, and enhances customer engagement.

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